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Workplace Communication Certificate 6/3
Good communication in the workplace is critical to career advancement and business success. Explore a workable conflict management model with successful and practical conflict management strategies. Improve negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want. Finally, find out more about yourself and others using personality profiles for better performance.
Conflict Management; Negotiation: Get What You Want; Using Personality Profiles for Work Performance